# Coaching 360 > Get Unstuck. Scale Up. Live Better. --- ## Pages - [The Rockefeller Habits](https://coaching-360.co.uk/services/scaling-up/the-rockefeller-habits/): Unlock 10 proven Rockefeller Habits to scale your business without chaos. Learn how Coaching 360 can guide your transformation. - [SMUTTIE | Set Better Business Goals](https://coaching-360.co.uk/content-overview/smuttie-goals/): Ditch SMART goals. Discover SMUTTIE goals — a goal-setting system for business owners who want clarity, momentum, and measurable results. - [Free Business Growth Events](https://coaching-360.co.uk/free-business-events/): Join free business workshops in Warwickshire. Learn proven business growth strategies and connect with peers at Coaching 360 - [Free Sales Event in Warwickshire](https://coaching-360.co.uk/ultimate-sales-masterclass-free-sales-event-in-warwickshire/): Get 30 years of proven sales expertise in just 4 hours. Join our FREE sales event in Warwickshire. - [Ultimate Sales Masterclass](https://coaching-360.co.uk/services/360-academy/personalised-workshops/ultimate-sales-masterclass-free-event-for-business-owners/): Join the Ultimate Free Sales Masterclass! Get 30 years of proven sales expertise in just 3 hours. Limited spots – book your free place today! - [Client Referral Programme](https://coaching-360.co.uk/client-referral-programme/): - [Downloads](https://coaching-360.co.uk/content-overview/downloads/): - [360 Sales Academy - 2024](https://coaching-360.co.uk/360-sales-academy-2024/): 360 Sales Academy is an exclusive sales course which helps you hone your skills and refine your strategies to maximize your sales. - [360 Sales Academy 2024](https://coaching-360.co.uk/services/360-academy/360-sales-academy/360-sales-academy-2024/): 360 Sales Academy is an exclusive sales course which helps you hone your skills and refine your strategies to maximize your sales. - [7 Secrets to Successful Selling](https://coaching-360.co.uk/services/360-academy/7-secrets-to-successful-selling/): Join Business Growth Specialist, Kevin Riley, for a #FREE online webinar giving you the opportunity to break free from the stresses of selling and learn how to thrive (not just survive!) in the world of sales. - [Sorry to see you go](https://coaching-360.co.uk/services-growth-club-unsubscribe/): You’ve been successfully unsubscribed from GrowthCLUB emails. - [Sorry to see you go](https://coaching-360.co.uk/services-book-club-unsubscribe/): You’ve been successfully unsubscribed from BookCLUB emails. - [Sorry to see you go](https://coaching-360.co.uk/unsubscribe/): You’ve been successfully unsubscribed from Coaching 360 emails. - [Sorry to see you go](https://coaching-360.co.uk/services-kevin-unsubscribe/): You’ve been successfully unsubscribed from Kevin’s emails. - [Sorry to see you go](https://coaching-360.co.uk/services-action-coach-unsubscribe/): You’ve been successfully unsubscribed from ActionCOACH emails. - [Coaching](https://coaching-360.co.uk/services/scaling-up/coaching/): Are you seeking expert guidance to scale your business to new heights? Our Scale Up coaching services are dedicated to... - [Facilitation](https://coaching-360.co.uk/services/scaling-up/facilitation/): Transform your business with expert facilitation. Strategic planning sessions to align your executive team, drive growth, and unlock innovation. - [360 Sales Academy](https://coaching-360.co.uk/services/360-academy/360-sales-academy/): Do you want to step up your sales game? 360 Sales Academy is your answer. This exclusive sales course helps... - [Personalised Workshops](https://coaching-360.co.uk/services/360-academy/personalised-workshops/): Our personalised workshops are where your specific business needs take centre stage. We understand that every organisation is unique, and... - [VAK](https://coaching-360.co.uk/services/360-academy/vak/): Our VAK profiling service is a powerful tool for understanding your unique learning style. We recognize that everyone learns differently,... - [DiSC®](https://coaching-360.co.uk/services/360-academy/disc/): What is DiSC ? Our DiSC Personality Profiling service is more than just a tool; it’s a catalyst for team... - [C360 Academy](https://coaching-360.co.uk/services/360-academy/): Welcome to C360 Academy, your gateway to professional growth and development. At C360 Academy, we are committed to equipping individuals... - [Meet the Gang](https://coaching-360.co.uk/meet-the-gang/): Meet Coaching 360's team of business growth specialists, Scaling Up Certified Coaches and the people who make it all happen. - [Action Coach](https://coaching-360.co.uk/services/action-coach/): - [Scaling Up](https://coaching-360.co.uk/services/scaling-up/): Our Scaling Up services enables leaders to not only create great businesses with high growth and sustained profits, it also... - [Kevin](https://coaching-360.co.uk/services/kevin/): - [Services](https://coaching-360.co.uk/services/): - [Content Overview](https://coaching-360.co.uk/content-overview/): - [Contact](https://coaching-360.co.uk/contact/): - [Blog](https://coaching-360.co.uk/blog/): - [Terms and Conditions](https://coaching-360.co.uk/terms-and-conditions/): By using this web site, you are agreeing to comply and be bound by the following terms of service and... - [Home](https://coaching-360.co.uk/): Coaching 360 is a collective designed to give you the business coaching you and your business need. With over 20 years' experience, Kevin Riley recognises every business, every individual and every need is different and offers bespoke coaching and support for all. --- ## Posts - [Scaling Up? The 4 Clever and Critical Decisions Business Owners Need To Make](https://coaching-360.co.uk/scaling-up-four-decisions/): See the Four Decisions around People, Strategy, Execution and Cash to make when enabling sustainable growth with the Scaling Up Framework. Real examples and expert insights from award-winning coach Kevin Riley. - [Think Positive? Why Hope Isn’t a Risk Management Strategy](https://coaching-360.co.uk/think-positive-why-hope-isnt-a-risk-management-strategy/): Most business leaders don’t plan for risk — they react to it. Here’s why real resilience is built by design, not in the heat of a crisis. - [Managing Your Business Ahead of the UK Budget](https://coaching-360.co.uk/managing-your-business-ahead-of-the-uk-budget/): Prepare your business for the upcoming UK budget changes with practical tips on managing uncertainty and focusing on what you can control. - [Streamlining for Success](https://coaching-360.co.uk/streamlining-for-success/): Are all processes running without drama and driving industry-leading profitability? - [How Would You Put Your Own Company Out of Business?](https://coaching-360.co.uk/how-would-you-put-your-own-company-out-of-business/): This question can illuminate weaknesses and opportunities for strategic improvement, ultimately guiding you toward sustainable growth. - [The Stakeholder Satisfaction Check](https://coaching-360.co.uk/the-stakeholder-satisfaction-check/): Measure stakeholder satisfaction today: gauge happiness, engagement, and rehire likelihood. Take action with Coaching 360’s proven assessment. - [The Importance of a Consistent Cash Source](https://coaching-360.co.uk/the-importance-of-a-consistent-cash-source/): Do you have the cash to make your dreams a reality? If not, it's time to take action. Even the most powerful engine can't run on empty. - [Cracking The Competition](https://coaching-360.co.uk/cracking-the-competition/): Keep your friends close and your competitors closer, for in the game of business, knowledge truly is power. - [A coach called Juliette](https://coaching-360.co.uk/a-coach-called-juliette/): Today, as a high performance business coach, Juliette brings a wealth of life experiences to the table, grounded in the belief that there's always something to learn from others. - [How to navigate a business partnership with a partner/family.](https://coaching-360.co.uk/how-to-navigate-a-business-partnership-with-a-partner-family/): A business partnership with your partner/family can be an exciting adventure. However, like any partnership, it comes with its challenges. - [Conquering the 2025 Tax Year](https://coaching-360.co.uk/conquering-the-2025-tax-year/): It’s April 2024 and the tax year is over. You’ve spent the past few months slaving over your receipts, you’re breathing a sigh of relief, but do you really want to go through that stress again? - [Our Top 7 Effective Lead Generation Strategies](https://coaching-360.co.uk/our-top-7-effective-lead-generation-strategies/): Let’s face it, as a business owner, you’re constantly on the lookout for ways to expand your reach, capture attention,... - [Why is company culture so important?](https://coaching-360.co.uk/why-is-company-culture-so-important/): Company culture “In a nutshell, culture is the “heartbeat” of a company” – Gary Vaynerchuk Company culture is like an... - [How to stay on top of March Madness!](https://coaching-360.co.uk/how-to-stay-on-top-of-march-madness/): As the month of March rolls on, with it comes the madness that ensues. Deadlines, taxes, the end of Q1, team management, and pretty much everything else that comes with being a business owner. - [Are you focusing on the right things in your marketing?](https://coaching-360.co.uk/are-you-focusing-on-the-right-things-in-your-marketing/): It’s time to actually understand your prospect. How do they feel? What are their desires, fears, and aspirations? - [How to get the most out of business books!](https://coaching-360.co.uk/how-to-get-the-most-out-of-business-books/): Business books can be a goldmine of knowledge, but it's all too easy to forget or misplace valuable insights.You're not alone in this struggle. - [How to attract GREAT staff](https://coaching-360.co.uk/how-to-attract-great-staff/): If you have been having difficulty attracting and retaining great staff, isn’t it time to reflect on the reasons why?... - [Leveraging Literature](https://coaching-360.co.uk/leveraging-literature/): At ActionCOACH Warwick, we’re huge advocates for the transformative potential of reading in the corporate world. As avid reader ourselves,... - [10 Top Leadership Tips](https://coaching-360.co.uk/10-top-leadership-tips/): In a fast-paced corporate world, effective leadership is the linchpin that holds an organisation together. By cultivating your leadership qualities,... - [Blueprinting your life!](https://coaching-360.co.uk/blueprinting-your-life/): Do you manage to deliver all your projects on time, stay on top of your responsibilities, respond to all your... - [It’s not just coffee and cake!](https://coaching-360.co.uk/its-not-just-coffee-and-cake/): If you Google what networking is, it will probably fire back an answer along the lines of ‘the action or... - [IF](https://coaching-360.co.uk/if/): IF, by Rudyard Kipling – a poem which has resonated with me throughout my life and my career. In light... - [A coach called Kevin](https://coaching-360.co.uk/a-coach-called-kevin/): Follow Kevin on Social Media. Linkedin Facebook Instagram Youtube Tiktok (Yes, Really) You may have already read the ‘About Kevin... --- ## Articles - [5 tips for businesses to maximise efficiency during crisis](https://coaching-360.co.uk/articles/5-tips-for-businesses-to-maximise-efficiency-during-crisis/): Whenever there’s a crisis, as humans, we tend to lose control just a little bit. But when it comes to... - [BFA Award Win](https://coaching-360.co.uk/articles/bfa-award-win-pr/): Local business coach brings national award back to Leamington Leamington-based business coach Kevin Riley has received a national award recognising... - [Business Holidays](https://coaching-360.co.uk/articles/business-holidays-pr/): Taking a summer holiday from business life With almost 1. 5million1 decision makers in SMEs not having any time off... - [Coventry Expansion](https://coaching-360.co.uk/articles/coventry-expansion/): Award-winning business coaching firm expands services to Coventry Just shy of two years since launching in Warwick, award-winning business coaching... - [Global Win](https://coaching-360.co.uk/articles/global-win/): Leamington business coach boosts local economy by £31million A local business coach has boosted the Warwickshire economy by a staggering... - [Growth Coach](https://coaching-360.co.uk/articles/growth-coach-pr/): Leamington business coach wins three awards in as many months Just a few months after bringing home a national award... - [Hospitality and Care Staff](https://coaching-360.co.uk/articles/hospitality-and-care-staff-pr/): How can hospitality and care businesses attract talent and retain their staff? Expert business coach, Kevin Riley, at ActionCOACH Warwick... - [Leadership for Innovation](https://coaching-360.co.uk/articles/leadership-for-innovation/): 5 ways leaders can inspire innovation Companies all over the world are constantly innovating – or so we think. A... - [Leadership Week](https://coaching-360.co.uk/articles/leadership-week/): International Leadership Week is championed by local business growth specialist A helping hand for the business leaders of tomorrow 18th-21st... - [Read a Book Day](https://coaching-360.co.uk/articles/read-a-book-day-pr/): The benefits of reading for business decision-makers Every year, Read a Book Day is designed to encourage people to put... - [Business Freedom](https://coaching-360.co.uk/articles/business-freedom-pr/): Local business owners and leaders share how to OWN your business The dream of building a business that gives you... --- ## Case Studies - [The HR Consultants](https://coaching-360.co.uk/case-study/the-hr-consultants/): Being a HR expert was second nature to Charlotte Pitts, founder of The HR Consultants, a Stratford-upon-Avon based HR consultancy business – but, like so many business owners, Charlotte knew that she needed to develop her business skills and acumen to ensure the business could grow. - [Twentytwo Digital](https://coaching-360.co.uk/case-study/twentytwo-digital/): Lee Corden and Jason Nye joined forces in 2015 to form Twentytwo Digital, a creative design and web studio in... - [The Pack Smart Group](https://coaching-360.co.uk/case-study/the-pack-smart-group/): Achieving success in the order fulfilment, packaging and distribution industry during and after the COVID-19 lockdown. - [Magnetar IT](https://coaching-360.co.uk/case-study/magnetar-it/): Background Today, the IT business solutions company has a global presence and last year alone increased its profit by 100%... - [Shebang Design & Marketing](https://coaching-360.co.uk/case-study/shebang-design-marketing/): In 2010, Shebang Design & Marketing was born out of Emma Anderson’s desire to support clients with innovative full-service design... - [Paint n Powder Services](https://coaching-360.co.uk/case-study/paint-n-powder-services/): For over 25 years Paint n Powder Services have been providing high-quality powder coating finishes to thousands of products from... - [Carty Services](https://coaching-360.co.uk/case-study/carty-services/): Cultivating a profitable business with ActionCOACH Carty Services, a gardening contractor based in Warwickshire, was founded in 2005 by Martin... - [Rev PR](https://coaching-360.co.uk/case-study/rev-pr/): In 2015, Rev PR was born as the brainchild of Lucy Archer and Sally Anne Butters. As a PR agency... --- # # Detailed Content ## Pages ### The Rockefeller Habits > Unlock 10 proven Rockefeller Habits to scale your business without chaos. Learn how Coaching 360 can guide your transformation. - Published: 2025-05-20 - Modified: 2025-06-13 - URL: https://coaching-360.co.uk/services/scaling-up/the-rockefeller-habits/ The Rockefeller Habits: How Growth-Focused Businesses Scale Without Chaos Unlock predictable growth, better alignment, and real traction with the Rockefeller Habits. If you’re a business owner searching for a framework to scale without losing control, you’ve likely heard of the Rockefeller Habits. Originally developed by Verne Harnish in Mastering the Rockefeller Habits, and expanded in his follow-up book Scaling Up, this practical system is used by thousands of growth-minded companies around the world — including right here at Coaching 360. We use the Rockefeller Habits as part of our executive coaching and strategic planning sessions, helping business owners turn vision into execution — without burning out or burning bridges. What Are the Rockefeller Habits? The Rockefeller Habits are a set of 10 core business disciplines designed to drive growth with clarity, accountability, and consistency. Inspired by how John D. Rockefeller built one of the most successful companies in history, these habits offer a framework for scaling businesses while staying in control. At Coaching 360, we integrate these habits into our Scaling Up coaching programmes to help ambitious business owners scale sustainably — with a clear plan, a fully aligned team, and better decision-making every week. The 10 Rockefeller Habits (Explained) Each of these habits may seem simple — but done right, they create compound impact over time. 1. The Executive Team Is Healthy and Aligned Healthy Executive Team Checklist: Team members understand each other‘s differences, priorities, and styles. The team meets frequently (weekly is best) for strategic thinking. The team... --- ### SMUTTIE | Set Better Business Goals > Ditch SMART goals. Discover SMUTTIE goals — a goal-setting system for business owners who want clarity, momentum, and measurable results. - Published: 2025-05-19 - Modified: 2025-06-13 - URL: https://coaching-360.co.uk/content-overview/smuttie-goals/ How to Set Business Goals That Actually Work: Why SMART Isn’t Enough (And What to Use Instead) If you’re a business owner searching for a better way to set goals, you’re not alone. Most goal-setting frameworks are built for employees. Not entrepreneurs. Not leaders navigating cash flow, people issues, market shifts, and the mental weight of being the one responsible for it all. So if you’ve ever set a SMART goal that looked great on paper — but didn’t actually change your business or your life — this is for you. Let’s break down why most goal-setting systems fall short for business owners and introduce a powerful alternative that’s designed to drive results in the real world, primarily for business owners but also for their teams. Why SMART Goals Often Fail Business Owners SMART goals are: Specific Measurable Achievable Realistic Time-bound They’re clean. They’re logical. But in reality? SMART goals often fall flat for business owners because they’re: Too short-term Too safe Too transactional Too detached from emotion or long-term purpose They’re built for corporate performance reviews, not entrepreneurial breakthroughs. In truth, the goals that drive real change aren’t just clear — they’re compelling. They push you. Stretch you. They keep you up at night — not out of stress, but out of excitement. That’s why Kevin Riley developed the SMUTTIE Goal Framework. What Are SMUTTIE Goals? SMUTTIE is a modern, emotionally intelligent approach to goal setting, built specifically for business owners (by a business owner) who want more than... --- ### Free Business Growth Events > Join free business workshops in Warwickshire. Learn proven business growth strategies and connect with peers at Coaching 360 - Published: 2025-04-14 - Modified: 2025-06-13 - URL: https://coaching-360.co.uk/free-business-events/ Free Business Growth Events for Business Owners Want to grow your business in 2025/26? Joining one of Kevin Riley and Coaching 360's events in the Midlands is a great start. If you’re serious about scaling your business and building a better life, you’re in the right place. The next free event is the Ultimate Business Growth Masterclass - 15th May 2025, 10:00 AM - 14:00 AM at the Warwickshire. Scroll down for our full event schedule. At Coaching 360, we believe every business owner should have access to the tools, strategies and insights needed to grow. That’s why, as well as our business coaching services, we host regular free and ticketed business events that give you the opportunity to work ON your business, not just IN it. These aren’t your average 'business growth events'; the Warwickshire-based business events are hand-crafted by experienced business growth specialists to offer actionable value to business owners of all business sizes. Whether you are looking to grow from a 5 Million Pound business to a 10 million one, or looking for the additional support, ideas and strategies you need to reach 1 Million, You’ll walk away with real strategies, fresh motivation, and practical tools used by successful businesses internationally and business owners across Warwickshire. Who Are These Business Events For? Our events are designed for: Business owners ready to grow but unsure how Entrepreneurs who feel stuck in the day-to-day Leaders looking to improve team performance and culture Anyone considering business coaching but wanting a... --- ### Free Sales Event in Warwickshire > Get 30 years of proven sales expertise in just 4 hours. Join our FREE sales event in Warwickshire. - Published: 2024-09-19 - Modified: 2025-04-17 - URL: https://coaching-360.co.uk/ultimate-sales-masterclass-free-sales-event-in-warwickshire/ Ultimate Sales Masterclass: The best of 30 years in sales, delivered in 3 hours. Join our FREE sales event in Warwickshire, now! This event has passed! Thanks to all that attended See upcoming business events such as sales, marketing, leadership, and business growth here in Warwickshire and the Midlands! Are you a business owner or sales professional in Warwickshire looking to supercharge your sales skills without spending a penny? We’re offering a FREE Sales event in Warwickshire packed with 30 years of sales expertise, insights, and actionable strategies to help you close more deals and grow your business. Why Attend? Hosted by Kevin Riley, a sales expert with over 30 years of experience, this FREE event is a must for anyone looking to: Boost sales performance with proven, real-world techniques Learn how to build trust and credibility with clients Close deals faster and more effectively 1 hour of networking opportunities with other business owners and sales professionals in Warwickshire Kevin has successfully built and led sales teams, trained professionals in multiple industries, and launched successful sales academies. Now, he’s condensing all of his most powerful strategies into one 3-hour masterclass—and it’s completely FREE! Event Details: Date: 6th February 2025 Time: 10 AM - 2 PM (including a 1-hour networking session) Location: The Warwickshire Golf Club, Leek Wootton, CV35 7QT What Will You Learn? This isn’t just another sales workshop. The Ultimate Sales Masterclass will give you access to the exact methods and approaches Kevin has used to achieve results for... --- ### Ultimate Sales Masterclass > Join the Ultimate Free Sales Masterclass! Get 30 years of proven sales expertise in just 3 hours. Limited spots – book your free place today! - Published: 2024-09-19 - Modified: 2024-10-01 - URL: https://coaching-360.co.uk/services/360-academy/personalised-workshops/ultimate-sales-masterclass-free-event-for-business-owners/ Ultimate Sales Masterclass: The best of 30 years in sales, delivered in 3 hours. And It’s Completely FREE! Are you a business owner or sales professional in Warwickshire looking to supercharge your sales skills without spending a penny? We’re offering a FREE Sales Masterclass packed with 30 years of sales expertise, insights, and actionable strategies to help you close more deals and grow your business. Why Attend? Hosted by Kevin Riley, a sales expert with over 30 years of experience, this FREE event is a must for anyone looking to: Boost sales performance with proven, real-world techniques Learn how to build trust and credibility with clients Close deals faster and more effectively 1 hour of networking opportunities with other business owners and sales professionals in Warwickshire Kevin has successfully built and led sales teams, trained professionals in multiple industries, and launched successful sales academies. Now, he’s condensing all of his most powerful strategies into one 3-hour masterclass—and it’s completely FREE! Event Details: Date: Thursday 7th November 2024 Time: 10 AM - 2 PM (including a 1-hour networking session) Location: The Warwickshire Golf Club, Leek Wootton, CV35 7QT What Will You Learn? This isn’t just another sales workshop. The Ultimate Sales Masterclass will give you access to the exact methods and approaches Kevin has used to achieve results for over three decades. You’ll leave with: Top sales strategies that can transform your sales process Actionable tips to close more deals and grow your revenue Insights into client relationship-building that will improve... --- ### Client Referral Programme - Published: 2024-08-13 - Modified: 2024-12-12 - URL: https://coaching-360.co.uk/client-referral-programme/ --- ### Downloads - Published: 2024-04-25 - Modified: 2024-11-07 - URL: https://coaching-360.co.uk/content-overview/downloads/ --- ### 360 Sales Academy - 2024 > 360 Sales Academy is an exclusive sales course which helps you hone your skills and refine your strategies to maximize your sales. - Published: 2024-02-16 - Modified: 2024-02-16 - URL: https://coaching-360.co.uk/360-sales-academy-2024/ 360 Sales Academy is an exclusive sales course which helps you hone your skills and refine your strategies to maximize your sales. With over 30 years of sales experience, Kevin will teach you the techniques to soft-sell, enterprise selling, and building a solid foundation for success. We'll also teach you how to: Refine your sales strategy which will result in maximising your number of sales, and value of your sales Handle objections Create a solid, successful sales process and systems Build relationships through DISC, understanding your own, and others Address pain points Position pricing and close a sale Become a problem solver rather than a product pusher Ask really good questions to build relationships and help close the sale (remember; people buy people! ) Plus, you'll get the tools you need to track key performance indicators and take the necessary actions to reach your goals, alongside a DISC assessment and report. Our 360 Sales Academy is a mixture of Zoom and face to face sessions held at our boardoom in Leamington Spa and is an investment of £1050+VAT total. 100% value guaranteed or your money back! If you feel you didn’t get full value from attending our 360 Sales Academy, tell us how much you want to pay and we will refund the difference. No quibbles guaranteed. Next Available Dates: 28th March (Boardroom) - 1:00PM to 2:30PM 11th April (Zoom) - 1:00PM to 2:30PM 25th April (Boardroom) - 1:00PM to 2:30PM 9th May (Zoom) - 1:00PM to 2:30PM 30th May... --- ### 360 Sales Academy 2024 > 360 Sales Academy is an exclusive sales course which helps you hone your skills and refine your strategies to maximize your sales. - Published: 2024-02-13 - Modified: 2024-02-13 - URL: https://coaching-360.co.uk/services/360-academy/360-sales-academy/360-sales-academy-2024/ 360 Sales Academy is an exclusive sales course which helps you hone your skills and refine your strategies to maximize your sales. With over 30 years of sales experience, Kevin will teach you the techniques to soft-sell, enterprise selling, and building a solid foundation for success. We'll also teach you how to: Refine your sales strategy which will result in maximising your number of sales, and value of your sales Handle objections Create a solid, successful sales process and systems Build relationships through DISC, understanding your own, and others Address pain points Position pricing and close a sale Become a problem solver rather than a product pusher Ask really good questions to build relationships and help close the sale (remember; people buy people! ) Plus, you'll get the tools you need to track key performance indicators and take the necessary actions to reach your goals, alongside a DISC assessment and report. Our 360 Sales Academy is a mixture of Zoom and face to face sessions held at our boardoom in Leamington Spa and is an investment of £1050+VAT total. 100% value guaranteed or your money back! If you feel you didn’t get full value from attending our 360 Sales Academy, tell us how much you want to pay and we will refund the difference. No quibbles guaranteed. Next Available Dates: 28th March (Boardroom) - 1:00PM to 2:30PM 11th April (Zoom) - 1:00PM to 2:30PM 25th April (Boardroom) - 1:00PM to 2:30PM 9th May (Zoom) - 1:00PM to 2:30PM 30th May... --- ### 7 Secrets to Successful Selling > Join Business Growth Specialist, Kevin Riley, for a #FREE online webinar giving you the opportunity to break free from the stresses of selling and learn how to thrive (not just survive!) in the world of sales. - Published: 2024-02-02 - Modified: 2024-02-13 - URL: https://coaching-360.co.uk/services/360-academy/7-secrets-to-successful-selling/ --- ### Sorry to see you go - Published: 2024-01-15 - Modified: 2024-01-15 - URL: https://coaching-360.co.uk/services-growth-club-unsubscribe/ You’ve been successfully unsubscribed from GrowthCLUB emails. --- ### Sorry to see you go - Published: 2024-01-15 - Modified: 2024-01-15 - URL: https://coaching-360.co.uk/services-book-club-unsubscribe/ You’ve been successfully unsubscribed from BookCLUB emails. --- ### Sorry to see you go - Published: 2024-01-15 - Modified: 2024-01-15 - URL: https://coaching-360.co.uk/unsubscribe/ You’ve been successfully unsubscribed from Coaching 360 emails. --- ### Sorry to see you go - Published: 2024-01-15 - Modified: 2024-01-15 - URL: https://coaching-360.co.uk/services-kevin-unsubscribe/ You’ve been successfully unsubscribed from Kevin's emails. --- ### Sorry to see you go - Published: 2024-01-12 - Modified: 2024-01-15 - URL: https://coaching-360.co.uk/services-action-coach-unsubscribe/ You've been successfully unsubscribed from ActionCOACH emails. --- ### Coaching - Published: 2023-11-01 - Modified: 2023-11-02 - URL: https://coaching-360.co.uk/services/scaling-up/coaching/ Are you seeking expert guidance to scale your business to new heights? Our Scale Up coaching services are dedicated to providing transformative coaching tailored to your unique scaling needs. Our experienced coaches are here to guide, support, and empower you and your team as you embark on your journey to success. What is scale up coaching? A typical standard coaching engagement consists of a 2-day off-site strategic planning session, 3 quarterly sessions (1 day per quarter), one call weekly or bi-weekly with the CEO (President/Owner). However, an engagement can be customized to fit the needs of your company. Why choose coaching? Our expert coaches will help you refine and develop your business strategies, ensuring they are aligned with your scaling objectives. We'll work together to identify opportunities, overcome challenges, and set actionable goals. Effective leadership is vital for successful scaling. Our coaching programs are designed to enhance your leadership skills and empower you to lead your team with confidence and vision. We'll work closely with your teams to optimize execution and performance. Our coaching services will ensure that your business operates at its peak efficiency as you scale up. Our coaching team consists of seasoned professionals with a wealth of experience in helping businesses like yours scale up. We understand the complexities and challenges you face and know how to navigate them effectively. We believe that every business is distinct, and your coaching program should be too. Our coaching services are customized to address your specific needs, ensuring that your... --- ### Facilitation > Transform your business with expert facilitation. Strategic planning sessions to align your executive team, drive growth, and unlock innovation. - Published: 2023-11-01 - Modified: 2025-06-13 - URL: https://coaching-360.co.uk/services/scaling-up/facilitation/ Strategic Facilitation for Scaling Up: Drive Clarity, Alignment & Growth Is your leadership team ready to align, innovate, and scale with purpose? Kevin Riley and Coaching 360 specialise in high-impact business facilitation using the proven Scaling Up methodology. We empower senior teams and boards to break through barriers, set strategic direction, and accelerate results - fast. What Is Strategic Facilitation? Our facilitation services are more than just getting people in a room. We lead leadership teams through structured, outcome-driven sessions that are specifically designed to: Clarify Long-Term Vision & Quarterly Priorities: Set a strategic direction and align your team with measurable goals. Solve Core Strategic & Operational Issues: Uncover and tackle the challenges that are hindering your business's growth. Unlock Innovative Thinking & Drive Growth: Encourage creative thinking that identifies new opportunities to propel your business forward. Foster Accountability, Collaboration, and High-Performance: Build cohesive teams that are committed to executing your vision. Whether you're facing a growth challenge, undergoing re-alignment, or preparing for a leadership retreat, we create the space and structure for transformative conversations that move the needle. Why Choose Coaching 360? Scaling Up Certified Expertise Led by Kevin Riley, one of the UK’s few Scaling Up Certified Coaches and founder of a £20 Million business, we use the globally proven Scaling Up framework to deliver sustainable, measurable growth. This means you’re not just getting an experienced facilitator — you’re getting a certified expert who has guided hundreds of businesses towards success. Proven Track Record with Fast-Growth Businesses With... --- ### 360 Sales Academy - Published: 2023-10-25 - Modified: 2024-02-13 - URL: https://coaching-360.co.uk/services/360-academy/360-sales-academy/ Do you want to step up your sales game? 360 Sales Academy is your answer. This exclusive sales course helps you hone your skills and refine your strategies to maximize your sales. With over 30 years of sales experience, you can learn the techniques to handle objections, soft-sell, and enterprise selling, and build a solid foundation for success. We'll also teach you the sales system, philosophy, process, and questioning to create value and build relationships of trust. You'll gain insight into how to identify and address customer pain points, as well as how to connect with people through DISC and learning styles. Plus, you'll get the tools you need to track key performance indicators and take the necessary actions to reach your goals. Take your sales to the next level today with 360 Sales Academy. Covering subjects such as: Sales System Sales Philosophy – this drives everything Identification of Aspirational or Pain Selling – using us as a guide Sales process and questioning to create value and build Know, like and trust Methods to Connect immediately through DISC and Learning styles In person, telephone and virtual differences Key KPI trackers and actions to take Sales techniques from over 30 years in sales, from door to door to soft sell Objection handling techniques to enable you to confidently answer all objections Enterprise selling techniques and methods The course is run by our business growth specialist, Kevin Riley using a mixture of teaching, role play, individual coaching, reviewing of documentation. Why chose... --- ### Personalised Workshops - Published: 2023-10-25 - Modified: 2025-04-17 - URL: https://coaching-360.co.uk/services/360-academy/personalised-workshops/ Our personalised workshops are where your specific business needs take centre stage. We understand that every organisation is unique, and there's no one-size-fits-all solution. That's why we offer tailor-made workshops that cover a wide range of topics, including time management, team building, systems optimisation, marketing strategies, leadership development, and much more. Our workshops are meticulously crafted to align with your goals and challenges. Whether you're aiming to boost productivity, enhance team cohesion, streamline operations, or sharpen leadership skills, we've got you covered. Our experienced business growth specialists work closely with you to design workshops that address your precise needs. We ensure that you leave each session with actionable insights and strategies that will drive success. Our personalised workshops are here to help you embark on a journey of growth and innovation uniquely tailored to your business's requirements. Our next upcoming workshop: Ultimate Business Growth Masterclass: The best of 30 years in Business, delivered in 4 hours. --- ### VAK - Published: 2023-10-25 - Modified: 2023-11-14 - URL: https://coaching-360.co.uk/services/360-academy/vak/ Our VAK profiling service is a powerful tool for understanding your unique learning style. We recognize that everyone learns differently, and that's what makes each of us unique. Our assessments help you discover whether you're primarily a visual, auditory, or kinesthetic learner. By identifying your dominant learning style, you gain valuable insights into how you absorb and process information most effectively. What is VAK? The VAK Learning Styles Model was developed by psychologists in the 1920s to classify the most common ways that people learn. According to the model, most of us prefer to learn in one of three ways: visual, auditory or kinesthetic (although, in practice, we generally "mix and match" these three styles). Visual: a visually-dominant learner absorbs and retains information better when it is presented in, for example, pictures, diagrams and charts. Auditory: an auditory-dominant learner prefers listening to what is being presented. He or she responds best to voices, for example, in a lecture or group discussion. Hearing his own voice repeating something back to a tutor or trainer is also helpful. Kinesthetic: a kinesthetic-dominant learner prefers a physical experience. She likes a "hands-on" approach and responds well to being able to touch or feel an object or learning prop. In essence, VAK learning styles are simply different ways of perceiving information, depending on an individual's preferences for learning. Why use VAK? Improve communication between colleagues Understand your own learning style and make the most from any study time Improve team and individual productivity Make more... --- ### DiSC® - Published: 2023-10-25 - Modified: 2023-11-16 - URL: https://coaching-360.co.uk/services/360-academy/disc/ What is DiSC ? Our DiSC Personality Profiling service is more than just a tool; it's a catalyst for team transformation. With our DiSC assessments, we provide you with an insightful look into the unique personalities within your team. We don't stop at just delivering the results; we take it a step further. Our expert-led workshops offer a dynamic platform for your team to come together and delve into the nuances of their individual profiles. DiSC is a personal assessment tool used by more than one million people every year to help improve teamwork, communication, and productivity in the workplace. DiSC is an acronym that stands for the four main behavioural styles outlined in the DiSC model of personalities. D stands for Dominance, i stands for Influence, S stands for Steadiness, and C stands for Conscientiousness. People with D personalities tend to be confident and place an emphasis on accomplishing bottom-line results. People with I personalities tend to be more open and place an emphasis on relationships and influencing or persuading others. People with S personalities tend to be dependable and place the emphasis on cooperation and sincerity. People with C personalities tend to place the emphasis on quality, accuracy, expertise, and competency. To start the DiSC process, you simply answer a set of questions about your own personal behaviour. There are no right or wrong, good or bad responses to these questions – you are always considered the expert about what is important to you. Your DiSC profile is... --- ### C360 Academy - Published: 2023-10-25 - Modified: 2024-12-17 - URL: https://coaching-360.co.uk/services/360-academy/ Welcome to C360 Academy, your gateway to professional growth and development. At C360 Academy, we are committed to equipping individuals and organizations with the tools and knowledge they need to succeed in today's dynamic business landscape. Our comprehensive offering includes a diverse range of workshops, each designed to empower you with practical skills and insights. Dive into the world of personality assessment with our DiSC workshops, unlock the secrets of effective communication and learning styles in our VAK sessions, and harness your sales potential through the specialized 360 Sales Academy. Our cutting-edge curriculum, led by seasoned business growth specialists, will help you sharpen your skills, increase your productivity, and achieve your goals. What we offer: DiSC® sessions VAK sessions Personalised workshops Sales Training with our 360 Sales Academy At C360 Academy, you can anticipate hands-on, interactive workshops that encourage active participation, networking, and practical application of the concepts learned. Our business growth specialists will guide you through real-world scenarios, ensuring that the knowledge you gain is directly applicable to your day-to-day challenges. --- ### Meet the Gang > Meet Coaching 360's team of business growth specialists, Scaling Up Certified Coaches and the people who make it all happen. - Published: 2023-10-19 - Modified: 2025-06-12 - URL: https://coaching-360.co.uk/meet-the-gang/ --- ### Action Coach - Published: 2023-10-18 - Modified: 2024-10-15 - URL: https://coaching-360.co.uk/services/action-coach/ --- ### Scaling Up - Published: 2023-10-18 - Modified: 2023-11-16 - URL: https://coaching-360.co.uk/services/scaling-up/ Our Scaling Up services enables leaders to not only create great businesses with high growth and sustained profits, it also gives them the opportunity to lead incredible lives; lives providing freedom that business ownership and/or leadership often promises yet rarely delivers. Scaling Up assists mid-sized companies globally in their journey to become dominant players in their industries. Kevin and his team provide education, coaching, and executive support, using the acclaimed Scaling Up Methodology™. This approach focuses on People, Strategy, Execution, and Cash to help you craft, implement, and execute a fresh and concise strategic plan. --- ### Kevin - Published: 2023-10-18 - Modified: 2023-11-16 - URL: https://coaching-360.co.uk/services/kevin/ --- ### Services - Published: 2023-10-18 - Modified: 2024-12-12 - URL: https://coaching-360.co.uk/services/ --- ### Content Overview - Published: 2023-10-17 - Modified: 2024-05-09 - URL: https://coaching-360.co.uk/content-overview/ --- ### Contact - Published: 2023-10-17 - Modified: 2024-10-15 - URL: https://coaching-360.co.uk/contact/ --- ### Blog - Published: 2023-10-17 - Modified: 2023-11-07 - URL: https://coaching-360.co.uk/blog/ --- ### Terms and Conditions - Published: 2023-08-02 - Modified: 2023-10-23 - URL: https://coaching-360.co.uk/terms-and-conditions/ By using this web site, you are agreeing to comply and be bound by the following terms of service and use. Please review the following terms in their entirety and ensure their comprehension before using and viewing this web site. The terms “us”, “we”, “our”, or “owners” refers to “Coaching360” and administrative operators of this web site, www. coaching360. co. uk “You” refers to the user or viewer of this web site. Copyright The content in its entirety, including text content, graphics, layouts, and all source code, belong to the owners of the web site. This term is protected by intellectual property rights and copyright law. Copying, redistribution, use or publication either for free or for monetary gain is strictly prohibited. Some of the content on the site is the copyrighted and licensed work of third parties. Terms of Use The content of this web site in its entirety is subject to change without notice. Its purpose is for your general information only. No parties guarantee the accuracy, timeliness, performance, completeness, or suitability of the content and information found on this site. You acknowledge that errors or inaccuracies may exist, and that the owners of the site are in no way liable for any such errors. The owners of the site are not responsible and hold no liability for third-party content that may be posted on the site by end users, or for content that is linked to from this web site including other web sites. The use of and... --- ### Home > Coaching 360 is a collective designed to give you the business coaching you and your business need. With over 20 years' experience, Kevin Riley recognises every business, every individual and every need is different and offers bespoke coaching and support for all. - Published: 2023-06-01 - Modified: 2024-12-12 - URL: https://coaching-360.co.uk/ --- --- ## Posts ### Scaling Up? The 4 Clever and Critical Decisions Business Owners Need To Make > See the Four Decisions around People, Strategy, Execution and Cash to make when enabling sustainable growth with the Scaling Up Framework. Real examples and expert insights from award-winning coach Kevin Riley. - Published: 2025-06-04 - Modified: 2025-06-04 - URL: https://coaching-360.co.uk/scaling-up-four-decisions/ - Categories: Scaling Up - Tags: cash, Execution, People, scaling up, strategy, top tips How Do You Scale a Business Without Losing Control? Scaling a business isn’t just a bigger version of running one. It needs a shift in how you lead, how your team operates, and how money flows through the company. It's often said it's harder to grow from £1 Million to £3 Million than it is to reach £1 Million from Zero. If you’re a business owner looking to scale your business, the Scaling Up framework is proven and trust tool. At the core of the Scaling Up methodology used by thousands of high-growth companies worldwide - is Four Decisions that a scale-ready business owner needs to make around People, Strategy, Execution and Cash. The Four Decisions, Are also known as the 4 Ds and we discuss them every day at Coaching 360 with scale-ready businesses across the UK. In this blog, we’ll break down what those four decisions are, why they matter, what often goes wrong, and how to fix it - with clear examples and next steps. What Are the Key Decisions You Need to Scale a Business? The Scaling Up framework identifies four critical areas in which decisions are made that determine whether growth is sustainable or chaotic: the Four Decisions in the Scaling Up Framework: People, Strategy, Execution and Cash. You can see it's cyclical, Success in One leads to Success in another. Issues in a particular area are usually caused in the one preceding. People – Having the right people, doing the right things Strategy –... --- ### Think Positive? Why Hope Isn’t a Risk Management Strategy > Most business leaders don’t plan for risk — they react to it. Here’s why real resilience is built by design, not in the heat of a crisis. - Published: 2025-05-20 - Modified: 2025-05-20 - URL: https://coaching-360.co.uk/think-positive-why-hope-isnt-a-risk-management-strategy/ - Categories: Scaling Up, ActionCOACH, C360 Academy, Kevin Why Most Business Risk Management Fails — and What to Do Instead Two stick figures. A fire rages in front of them. One rubs his neck and says,“I thought we planned to prevent this? ” The other, holding the risk management plan, calmly replies,“It just says: think positively. ” It’s funny — until it’s not. Because this is exactly how many businesses handle risk: reactively, vaguely, and with far more hope than structure. What Happens When Business Risk Management Is Reactive? When you wait until something breaks before you take action, you’re not managing risk — you’re managing damage. Reactive risk management shows up in small ways: Rushed decisions after a team member leaves Scrambling when supply chains falter Panic during a cyberattack, data breach or financial blip And in some cases, the cost is catastrophic. Case Study: Barings Bank (1995)Barings Bank collapsed after a single trader, Nick Leeson, lost £827 million through unauthorised trading. The cause? A lack of oversight, no proper separation of duties, and no effective system for surfacing hidden risk. There was no early warning system — only aftermath. Barings didn’t fail because of one person. It failed because of a broken system. I’ve seen this story play out personally, too. Kevin Riley, our founder and head business coach, built a £20 million travel company — and lost it due to employee fraud at senior level. It wasn’t about a lack of effort or care. It was about trusting a system that was never built to... --- ### Managing Your Business Ahead of the UK Budget > Prepare your business for the upcoming UK budget changes with practical tips on managing uncertainty and focusing on what you can control. - Published: 2024-10-16 - Modified: 2024-10-16 - URL: https://coaching-360.co.uk/managing-your-business-ahead-of-the-uk-budget/ - Categories: ActionCOACH Preparing for the Unknown - The Autumn 2024 UK Budget With the UK budget just around the corner ( Wednesday 30th October) and no clear details yet on what will be announced, many business owners are left wondering how best to prepare. While we may not have a crystal ball to predict the outcomes, there are strategies that can help you navigate potential changes with confidence. One key approach is to focus on what’s within your control—your Circle of Concern versus your Circle of Influence. The Circle of Concern vs. The Circle of Influence The Circle of Concern, a concept popularised by Stephen Covey in his book "The 7 Habits of Highly Effective People", refers to the things that worry us but are beyond our control. In this case, the UK budget changes are in our Circle of Concern—we don’t know what will be announced, and we can't influence those decisions. On the other hand, your Circle of Influence is what you can control—your business planning, your financial strategies, and how you choose to adapt once those changes are announced. Review and Strengthen Cash Flow Whatever happens in the new UK budget, having a strong grasp on your cash flow will help you manage the impact of any changes. This is something within your Circle of Influence. Take this time to review your current cash flow, identify potential risks, and consider whether now is the right time to create a buffer or streamline unnecessary expenses. Tax Efficiency Preperation While we... --- ### Streamlining for Success > Are all processes running without drama and driving industry-leading profitability? - Published: 2024-06-10 - Modified: 2025-06-13 - URL: https://coaching-360.co.uk/streamlining-for-success/ - Categories: Scaling Up - Tags: business scaling, processes, scaling, scalingup, streamline, systems Are all your processes running without drama and driving industry-leading profitability? This question, though straightforward, can reveal key areas for improvement and help you streamline operations to achieve optimal performance. The Drama-Free Zone: Importance of Smooth Operations Imagine your business as a well-oiled machine. For it to run efficiently and profitably, every component must work seamlessly together. When processes are bogged down by drama—inefficiencies, conflicts, or errors—it hampers productivity and profitability. Ensuring that your operations run smoothly is essential for achieving industry-leading profitability and positioning your business for growth. Identifying Process Inefficiencies Let's delve into some common areas where operational inefficiencies and drama might be lurking, and how addressing these can lead to smoother, more profitable operations: Workflow Bottlenecks Scenario: Tasks are frequently delayed due to bottlenecks in the workflow. Action: Conduct a thorough analysis of your workflows. Identify and eliminate bottlenecks by reallocating resources, automating repetitive tasks, and streamlining approval processes. Communication Breakdowns Scenario: Miscommunication leads to errors, rework, and frustration among team members. Action: Implement clear communication protocols. Utilise collaboration tools to ensure everyone is on the same page and encourage open, transparent communication. Resource Allocation Scenario: Resources are not optimally allocated, leading to overworked employees and underutilised assets. Action: Regularly review resource allocation. Ensure that workloads are balanced and resources are used efficiently to maximise productivity. Quality Control Issues Scenario: Inconsistent quality leads to customer dissatisfaction and increased costs due to returns and rework. Action: Establish rigorous quality control processes. Train employees on quality standards and continuously... --- ### How Would You Put Your Own Company Out of Business? > This question can illuminate weaknesses and opportunities for strategic improvement, ultimately guiding you toward sustainable growth. - Published: 2024-06-10 - Modified: 2024-06-10 - URL: https://coaching-360.co.uk/how-would-you-put-your-own-company-out-of-business/ - Categories: Scaling Up - Tags: business growth, scaling, scaling up, weaknesses As an experienced business owner, you’ve weathered countless storms and celebrated numerous victories. But now, as you contemplate scaling your business, it's time to adopt a mindset that's both provocative and revealing: How would you put your own company out of business? This question, though unsettling, can illuminate weaknesses and opportunities for strategic improvement, ultimately guiding you toward sustainable growth. The Power of Reverse Engineering Imagine trying to solve a puzzle by starting with the finished picture and working backward. This is the essence of reverse engineering your business. By identifying the potential threats and vulnerabilities that could bring your company down, you can develop proactive strategies to address these issues and fortify your business. Identifying Potential Weaknesses Let’s dive into some areas where asking how you could potentially destroy your business can highlight critical areas for improvement: Customer Satisfaction: Scenario: Failing to meet customer expectations. Action: Regularly gather and act on customer feedback. Enhance product quality and customer service to build loyalty. Market Relevance: Scenario: Ignoring market trends and innovations. Action: Stay ahead by investing in research and development. Continuously monitor industry trends and adapt your offerings accordingly. Operational Efficiency: Scenario: Inefficient processes and wasteful practices. Action: Streamline operations through automation and process optimization. Implement lean practices to reduce waste and increase productivity. Financial Management: Scenario: Poor cash flow management and financial planning. Action: Maintain rigorous financial oversight. Create detailed budgets, monitor cash flow regularly, and plan for future financial needs. Employee Engagement: Scenario: Low employee morale and high... --- ### The Stakeholder Satisfaction Check > Measure stakeholder satisfaction today: gauge happiness, engagement, and rehire likelihood. Take action with Coaching 360’s proven assessment. - Published: 2024-06-10 - Modified: 2025-06-13 - URL: https://coaching-360.co.uk/the-stakeholder-satisfaction-check/ - Categories: Scaling Up - Tags: growth, scaling, scalingup, stakeholder, Team Stakeholder satisfaction is the litmus test for your company’s health. As a business owner who has navigated the ups and downs of entrepreneurship, you've accomplished a lot. You’ve built a company, cultivated a brand, and assembled a team to help drive your vision forward. Now, as you consider scaling your business, there's a pivotal question you must confront: Are all stakeholders happy and engaged in the business, and would you rehire all of them? The Importance of Stakeholder Happiness and Engagement Think of your business as a finely tuned orchestra. Each stakeholder, whether they are employees, customers, investors, or partners, plays an essential role in creating a harmonious performance. If even one instrument is out of tune, the entire symphony can suffer. Ensuring that all stakeholders are happy and engaged is crucial to maintaining this harmony and driving your business forward. Assessing Stakeholder Satisfaction Before you can scale, you need to take a close look at the satisfaction levels of your stakeholders. Here are some key areas to consider: Employee Engagement and Satisfaction Are your employees motivated and committed to their work? Do they feel valued and recognised for their contributions? Would you rehire each member of your team based on their performance and attitude? Customer Happiness and Loyalty Are your customers satisfied with your products or services? Do they feel heard and valued by your business? Are they likely to recommend your business to others? Investor Confidence and Satisfaction Are your investors confident in your business strategy and direction?... --- ### The Importance of a Consistent Cash Source > Do you have the cash to make your dreams a reality? If not, it's time to take action. Even the most powerful engine can't run on empty. - Published: 2024-06-10 - Modified: 2025-06-13 - URL: https://coaching-360.co.uk/the-importance-of-a-consistent-cash-source/ - Categories: Scaling Up - Tags: cash, cashflow, scalingup As a seasoned business owner, you've already navigated the turbulent waters of starting a business. You've endured the late nights, the countless cups of coffee, and the moments of sheer panic followed by euphoria. Now, as you stand on the precipice of scaling your business to new heights, it's time to ask yourself a crucial question: Do you have a consistent source of cash, ideally generated internally, to fuel the growth of your business? The Lifeblood of Growth: Consistent Cash Flow Imagine your business as a powerful engine ready to roar down the highway of success. To keep this engine running smoothly, you need fuel—cash. Not just any cash, but a consistent, reliable stream of it. Without this, your journey towards growth could sputter and stall. Why Internal Cash Generation Matters While external funding options like loans and investments can provide a quick cash injection, they come with their own set of challenges and risks. Interest rates, repayment schedules, and equity dilution can all weigh heavily on your business's future. On the other hand, internally generated cash—profits reinvested back into your business—offers a more sustainable and less burdensome source of growth capital. Assessing Your Current Cash Flow Before you hit the gas pedal of growth, it's essential to evaluate your current cash flow situation. Here are a few questions to guide you: Are your revenue streams reliable? Do you have diverse revenue streams, or are you relying on a single source? Are your customers loyal, and do they provide repeat... --- ### Cracking The Competition > Keep your friends close and your competitors closer, for in the game of business, knowledge truly is power. - Published: 2024-04-24 - Modified: 2024-04-24 - URL: https://coaching-360.co.uk/cracking-the-competition/ - Categories: ActionCOACH Ever feel like you're in a high-stakes game of cat and mouse with your competitors? Well, you're not alone. For small to medium-sized businesses, knowing your competition isn't just a good idea – it's a survival tactic. Keeping an eye on your competition isn’t has sneaky as it sounds, it’s really just a very wise business decision, and we all do it. Whether that’s occasionally checking in on your competitors newsletter, or digging deeper to find out how their prices compare to you, it’s okay to have your eye on the ball, in the case where the ball is your biggest competition! So, how do you do it? Spy on Their Moves Channel your inner James Bond and spy on your competitors. Follow them on social media, sign up for their newsletters, listen to the things they are saying in their marketing messages. Being aware of the language they are using, the hooks they are deploying and the customer emotions they are tapping into, will help you to learn how you can use some of the same tactics in your own business. PLEASE, don’t stalk or harass your competitors, this is creepy and illegal! Size Up Their Strengths and Weaknesses Every competitor has their own set of strengths and weaknesses – just like us humans. Take a close look at what they excel at and where they fall short. Are they kings of customer service but lacking in competitive pricing? Use this intel to your advantage. Pricing Power Play Pricing... --- ### A coach called Juliette > Today, as a high performance business coach, Juliette brings a wealth of life experiences to the table, grounded in the belief that there's always something to learn from others. - Published: 2024-04-23 - Modified: 2024-04-23 - URL: https://coaching-360.co.uk/a-coach-called-juliette/ - Categories: Uncategorized Raised in a heavily Catholic family, Juliette had a structured upbringing, attending boarding school from the age of 10. Under the watchful eye of struct nuns, she enjoyed her time at school, although realised later on in life that perhaps this was because she didn’t know any different. While not academically inclined, school taught her invaluable lessons in people skills, relying on her friendly nature to forge connections. She embraced the concept of learning from others, believing in the power of seeking guidance from those with experience. Life for Juliette took an unexpected turn when, at 19, she found herself pregnant during A-levels, a circumstance that led to disownment by her heavily Catholic paternal family. Determined to prove everybody wrong, she worked hard to complete her A-levels, and pursue a degree in business management at De Montfort University, all while juggling the responsibilities of motherhood. It wasn't until four years later that her family accepted her choices, leading Juliette to join the family business. She wasn’t far into learning the ropes of the business when she faced the sudden loss of her Grandad, followed by her father three years later. Overnight, she was thrust into the world of business ownership, carrying the weight of her family’s legacy on her shoulders. Feeling like she was always expected to fail, Juliette was determined prove others wrong, and set about learning everything she would need to know to be a successful business owner. Dedicated to the business, Juliette sacrificed aspects of her life... --- ### How to navigate a business partnership with a partner/family. > A business partnership with your partner/family can be an exciting adventure. However, like any partnership, it comes with its challenges. - Published: 2024-03-28 - Modified: 2024-03-28 - URL: https://coaching-360.co.uk/how-to-navigate-a-business-partnership-with-a-partner-family/ - Categories: ActionCOACH - Tags: Business, communication, top tips, work-life balance Entering into a business partnership with your life partner or family member can be an exciting adventure. It offers the opportunity to combine your professional ambitions with your personal relationship, creating a deeper sense of connection and shared goals. However, like any partnership, it comes with its unique set of challenges. Communication Breakdowns One of the biggest challenges in any partnership, romantic or professional, is communication. When personal and professional lives intertwine, it can sometimes be challenging to separate the two. Misunderstandings and disagreements in the business can spill over into your personal relationship, and vice versa. Solution Establish clear lines of communication from the outset. Schedule regular check-ins to discuss both business matters and personal concerns. Practice active listening, empathy, and honesty. Set boundaries to ensure that business discussions don't dominate your personal time together, and vice versa. Role Confusion Delegating roles and responsibilities can be tricky when you're working with your partner. Without clear boundaries, you may find yourselves stepping on each other's toes or experiencing feelings of resentment if one partner feels like they're shouldering more of the workload. Solution Define each partner's role within the business clearly. Identify your respective strengths and weaknesses and assign tasks accordingly. Recognize and appreciate each other's contributions. Regularly reassess and adjust roles as needed to ensure balance and fairness. Balancing Work and Personal Life When you're both invested in the success of your business, it's easy for work to consume your entire lives. However, neglecting your personal relationship in favour... --- ### Conquering the 2025 Tax Year > It’s April 2024 and the tax year is over. You’ve spent the past few months slaving over your receipts, you’re breathing a sigh of relief, but do you really want to go through that stress again? - Published: 2024-03-28 - Modified: 2024-03-28 - URL: https://coaching-360.co.uk/conquering-the-2025-tax-year/ - Categories: ActionCOACH - Tags: Business, financial, taxes, top tips It’s April 2024 and the 2024 tax year is over, a new one beginning. You’ve spent the past few months slaving over your receipts or chasing your accountant to make sure your taxes are filed correctly and on time. You’re breathing a sigh of relief and putting it aside in your brain to deal with this time next year. But do you really want to go through that stress again? Tax season can be a daunting time for many, but with the right approach, you can navigate it smoothly and stress-free. Here are some tips to help you stay on top of your 2025 tax year, so you can be celebrating before you’ve even filed them. Start Early Don't wait until the last minute to gather your documents and start preparing your return. Begin organizing your paperwork as soon as possible to avoid the stress of rushing to meet deadlines. Make sure as you enter the new financial year, you are keeping track of all of your receipts as you collect them. Ensure you can account for everything as you go along month by month. Dealing with it as you go is much easier than having to do a years worth all at once. Create a system for organizing your tax documents, whether it's using folders, digital software, or apps. Keep track of receipts, invoices, and important documents throughout the year to make tax preparation easier. Understand Changes in Tax Laws Don’t bury your head in the sand until you... --- ### Our Top 7 Effective Lead Generation Strategies - Published: 2024-03-26 - Modified: 2024-03-26 - URL: https://coaching-360.co.uk/our-top-7-effective-lead-generation-strategies/ - Categories: ActionCOACH - Tags: lead generation, strategies Let’s face it, as a business owner, you're constantly on the lookout for ways to expand your reach, capture attention, and ultimately, drive growth, and there’s so many different ways to do so. Sometimes it can be a little daunting wondering where to begin! That’s why we’ve created a list of our top 7 lead generation strategies, and why we think they’re so important. Understanding Lead Generation Before delving into strategies, it's important to understand what lead generation actually is. Leads are potential customers who have shown interest in your products or services by taking some form of action, such as filling out a contact form, subscribing to a newsletter, or downloading a value piece. Lead generation involves identifying these potential customers and nurturing them through the sales funnel until they are ready to make a purchase. Effective Strategies Create Compelling Content Content marketing remains one of the most effective strategies for lead generation. By creating valuable and relevant content such as blog posts, downloads, infographics, and videos, you can attract potential customers to your website/social media pages. Make sure your content addresses the pain points of your target audience and provides solutions. Optimize Your Website for Conversions Your website is often the first point of contact for potential leads, so it's essential to optimize it for conversions. Use clear and compelling calls-to-action (CTAs) throughout your site to encourage visitors to take the next step, whether it's signing up for a free trial, requesting a demo, or downloading a resource.... --- ### Why is company culture so important? - Published: 2024-03-19 - Modified: 2024-03-19 - URL: https://coaching-360.co.uk/why-is-company-culture-so-important/ - Categories: ActionCOACH - Tags: culture Company culture “In a nutshell, culture is the “heartbeat” of a company” – Gary Vaynerchuk Company culture is like an invisible religion that guides all employees, board members and CEOs in their decision making. Even when no one is around, it allows decisions to be made in line with the company’s values, keeping everyone on the same track, headed in the right direction– whilst ensuring all are having a great time along the way. Having a well-defined and non-negotiable company culture, aligns yourself and your team with everything that your company sets out to do and drives you towards it. From long term goals, to day-to-day life in the work place, by having a positive culture running throughout the blood of your company, it will enhance productivity, results and happiness for all. Where to start What are your values? What are the boundaries you set for yourself and your teams? Let’s be clear, culture isn’t a one-time workshop, it’s an ongoing project that needs to be reviewed, challenged and embraced day in and day out. Culture is grown from within, it’s created by your people, their attitudes and behaviours (both consciously and unconsciously), it can’t be imposed. Take some time to sit down and look at your own personal values, what’s important to you and why. Then speak to those trusted advisors around you, key stake holders in the business, and even those rocks who although may not be in management, may have been within your company for years and... --- ### How to stay on top of March Madness! > As the month of March rolls on, with it comes the madness that ensues. Deadlines, taxes, the end of Q1, team management, and pretty much everything else that comes with being a business owner. - Published: 2024-03-04 - Modified: 2024-03-04 - URL: https://coaching-360.co.uk/how-to-stay-on-top-of-march-madness/ - Categories: ActionCOACH - Tags: organisation, organised, top tips As the month of March rolls on, with it comes the madness that ensues. Deadlines, taxes, the end of Q1, team management, and pretty much everything else that comes with being a business owner. To help you get the most from your March, we’ve asked our team for their top tips for staying organised and keeping you one step ahead of the game. Frankie: Tools and Technology are your friend! There are countless software’s, apps and digital tools out there designed for task management, note-taking, time tracking and more to help you stay organised. All you have to do, is find that one aligns with your preferences and set yourself up! I personally love a free productivity software called ‘Notion’. Notion is available online or downloaded to your laptop/iPad/computer. It allows you to keep track of projects, and the small tasks within them, showing you their deadline and your progress as you work on them. You can access lots of free templates made by other users to help keep on top of other reoccurring tasks such as content calendars. Apps like Notion help me to keep on top of my daily to-do list, whilst making sure I don’t lose track of bigger projects and their deadlines. Need to pull together multiple platforms for reporting? Spreadsheets are amazing, but sometimes we make them so specific to how we like to view them, that they can actually be quite hard for others to read. Software’s such as Databox help you centralise your... --- ### Are you focusing on the right things in your marketing? > It’s time to actually understand your prospect. How do they feel? What are their desires, fears, and aspirations? - Published: 2024-02-12 - Modified: 2024-02-12 - URL: https://coaching-360.co.uk/are-you-focusing-on-the-right-things-in-your-marketing/ - Categories: Uncategorized - Tags: change, emotions, learning, marketing, prospects, strategy In an over-communicated world, how can you make sure your marketing is cutting through all the noise and making an impact? Perhaps it’s time to re-direct your marketing gaze towards your prospects, rather than your products. It’s time to actually understand your prospect. How do they feel? What are their desires, fears, and aspirations? By delving into the emotional mind of your audience, you can create a connection, that then becomes a sale. Understanding the Emotional Journey Have you ever wondered why certain brands resonate with you on a personal level? It's not just about the product; it's about the emotions tied to the brand experience. Consider the emotional journey your prospect embarks upon when encountering your product. What challenges do they face, and how does your product alleviate their pain points? Understanding these emotions allows you to craft marketing messages that truly resonate. Now we’re not telling you to make your prospects cry at every marketing touch point (we cannot be held responsible for tears! ), but don’t be afraid to evoke emotions. Conversation VS Monologue Is your marketing strategy a conversation with your audience, or is it a monologue about your product? Let’s face it, we can only sit and listen to someone talk purely about themselves for so long until we grow bored, frustrated or both! The same goes for marketing. If you’re only talking about your product, and how it is the No. 1 #topselling #greatest product in the ENTIRE WORLD, people will turn away, because... --- ### How to get the most out of business books! > Business books can be a goldmine of knowledge, but it's all too easy to forget or misplace valuable insights.You're not alone in this struggle. - Published: 2023-11-20 - Modified: 2023-11-20 - URL: https://coaching-360.co.uk/how-to-get-the-most-out-of-business-books/ - Categories: ActionCOACH Business books can be a goldmine of knowledge, but it's all too easy to forget or misplace valuable insights. You're not alone in this struggle. In this blog, we'll explore the art of taking effective notes from a business book, ensuring that you capture the key insights and know exactly how to put them into action in your business. Ready? Let's dive in! Mastering the Art of Effective Note-Taking Effective note-taking is the foundation of transforming book insights into business strategies. Here's how you can become a master at it: Select the Right Tools: Choose a note-taking tool that works best for you. Whether it's a traditional notebook, a digital note-taking app, or even voice recordings, the key is to be comfortable and efficient with your chosen medium. Skim Before You Dive: Begin by skimming the book before you start reading it in-depth. Look for chapter titles, headings, and subheadings. This helps you establish the book's structure and what to expect. Active Reading: As you read, engage with the text actively. Highlight key sentences, jot down important concepts, and underline valuable examples or case studies. Use a color-coding system if it helps. Summarise Regularly: After finishing a section or chapter, take a moment to summarise what you've learned in your own words. This not only reinforces your understanding but also makes your notes more accessible later. Capture Your Reactions: Don't hesitate to jot down your thoughts and reactions. If a concept excites you or reminds you of something in your... --- ### How to attract GREAT staff - Published: 2023-11-03 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/how-to-attract-great-staff/ - Categories: ActionCOACH If you have been having difficulty attracting and retaining great staff, isn’t it time to reflect on the reasons why? After all, if you keep doing what you’ve always done, you’re going to keep getting what you have always got. How has that served you so far? The employee buying experience People looking for new employment go through a similar ‘buying experience’ as people looking to purchase your services or products. They look at your business through external eyes and decide whether they know, like and trust you enough to join your team. So what message do you project to the world about your business as an employer? Is your online footprint fun and engaging? Are your core values highlighted, and do you use them to attract the right kind of people? Do you shout about your successes, or are there horror stories out there in the public domain about what it is like to work for you? It’s natural for prospective employees to ‘do some digging’ before they apply for a role or attend an interview. This means that they will be looking you up online and asking around to gauge your reputation as a business and as a leader. So what can you do to make sure they like what they find? Building your reputation as an employer of excellence Leverage your existing employees’ circles of influence. Ask them to share their experience of working with the business online – through blogs on your website, posts on social... --- ### Leveraging Literature - Published: 2023-11-03 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/leveraging-literature/ - Categories: ActionCOACH At ActionCOACH Warwick, we’re huge advocates for the transformative potential of reading in the corporate world. As avid reader ourselves, we have massively benefitted from the extensive advantages reading can bring to business owners. The hidden advantage of reading for business success! In the fast-paced, high-pressure world of business, decision-makers are constantly seeking strategies to improve their performance and outcomes. One such strategy, often overlooked yet surprisingly effective, is reading. It’s more than a leisurely pastime; it’s a tool for personal and professional growth, capable of making a profound impact on business success. At ActionCOACH Warwick, we’re huge advocates for the transformative potential of reading in the corporate world. As avid reader ourselves, we have massively benefitted from the extensive advantages reading can bring to business owners. We know first-hand that business owners often perceive themselves as too busy to incorporate reading into their schedule. However, by simply devoting an hour a day – half an hour in the morning and half an hour in the evening – the subsequent improvements in your business can be considerable. Here’s what our team believes are the top 5 effects of reading... Mental health: Reading is a form of mental escape. By opening a book, you create a soothing diversion from daily stressors, which can reduce your heart rate and ease muscle tension. Memory, focus, and concentration: Reading enhances your brain’s connectivity, improving attention spans, focus and concentration. It prompts sequential thinking, aiding the brain in drawing links between cause and effect – a crucial ability for any business owner. Cognitive workout: Regular reading provides an exercise regimen for your brain, engaging various complex cognitive functions. Moreover, studies suggest reading can decrease the risk of dementia, as... --- ### 10 Top Leadership Tips - Published: 2023-11-02 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/10-top-leadership-tips/ - Categories: ActionCOACH - Tags: Business, Leadership, Team In a fast-paced corporate world, effective leadership is the linchpin that holds an organisation together. By cultivating your leadership qualities, you’re not only nurturing your professional growth but also contributing to your organisation’s success. Here are 10 of our top tips on leadership in business that every leader should incorporate: Tip #1: Talk about the future Leaders are visionaries. They think about the future and help others to see it too. As Mark Collar rightly said, “Leaders teach people to dream, not just execute”. Engage your team in discussions about the organisation’s long-term goals and inspire them to align their dreams with the broader vision. Tip #2: Teach someone something The best leaders are also great mentors. Take the time to teach your colleagues something new. This not only builds organisational capability but also showcases your commitment to personal and professional development within the team. Tip #3: Seek out a new idea As a leader, embracing innovation is essential. Actively search for novel ideas and champion them in the organisation. This exhibits your adaptability and openness to change, which are critical attributes for leadership. Tip #4: Tell someone they did a “good job” Appreciation goes a long way in building a positive workplace culture. Don’t hesitate to commend a colleague’s efforts, irrespective of the scale of achievement. This bolsters enthusiasm and fosters trust in your leadership. Tip #5: Get mad, then get over it Leaders are passionate. Sometimes this passion might be misconstrued as anger or frustration. Don’t be afraid... --- ### Blueprinting your life! - Published: 2023-11-01 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/blueprinting-your-life/ - Categories: ActionCOACH Do you manage to deliver all your projects on time, stay on top of your responsibilities, respond to all your emails, have all those important conversations with colleagues/team members, finish your to do list and end the week feeling like you’ve accomplished everything you set out to do? No, I didn’t think so, if only life was simple and it was easy to achieve everything you needed to during your working day. Allowing you to switch off and spend your down time focused and present, doing the things you love. Now I don’t have any magic beans, but what I do have, is the answer to your overwhelm when it comes to getting things done. All you need, is an hour, your diary, and a simple list of your tasks and responsibilities! From there you can blueprint your diary. What is blueprinting? Blueprinting your diary is a game changer. No, it’s a life changer, especially for those who find themselves jumping between tasks, getting easily distracted and never delivering on time – specifically those tasks you’ve been putting off. Blueprinting is simply sectioning your day into time blocks and assigning each block of time to a specific task, allowing gaps between blocks for travel time, wiggle room and even your lunch break! By blueprinting your week, you will have a birds eye view of what you will be doing and when, allowing you to ensure that there is time to complete everything you need to in a week giving you... --- ### It’s not just coffee and cake! - Published: 2023-11-01 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/its-not-just-coffee-and-cake/ - Categories: ActionCOACH If you Google what networking is, it will probably fire back an answer along the lines of ‘the action or process of interacting with others to exchange information and develop professional or social contacts’. I’m going to give you my definition, because it’s truer, better and well... paints you a much better picture of exactly what networking is! Networking, as fun as it can be, isn’t just a jolly at a fancy venue or a coffee with absolutely anyone. It’s much more than that. It’s the support you can provide to others, the friendly face at each event, the sounding board for confused or lonely business owners, and more than anything, it’s the opportunity to build genuine, authentic friendships and offer honest and individual help. I’ve met people through my ‘job’ (it doesn’t feel like one! ) that have become genuine friends through networking. I’ve met people who have turned their businesses around through the support and collaboration they’ve found from networking. I’ve been privileged to connect with my local community of business owners, and realise that we’re all in the same sea, just in different boats. Sometimes people joke that all I do for a living is go for coffee and cake (not entirely untrue! ), but I’m here now on behalf of all other networkers, business owners and business development managers to show you that as much as we enjoy the coffee and cake... there’s so much more to networking than just that! So how do you know... --- ### IF - Published: 2020-03-25 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/if/ - Categories: Kevin - Tags: achieve, believe, Business, IF, Poetry IF, by Rudyard Kipling – a poem which has resonated with me throughout my life and my career. In light of the current Coronavirus business crisis, I believe that Kiplings words are as relevant now as they have ever been. I have made this video to reach out to business owners and let you know that you are not alone; and I would like to share my learnings and interpretation of this poem with you... As a business owner and Father, I know how easily self-doubt can creep into your life. How often you can worry about whether you are doing the right thing, making the right decisions, staying in favour with your colleagues, peers, family and friends... . you must accept that there will always be people who doubt you and make allowances for them as you continue on your path. It’s important not to lose your head in the clouds; yet it is also important to dream, to strive for more, to believe you can achieve regardless of the circumstances and take action to make those dreams come true. Life is full of ups and downs – chose not to wallow in the depths or celebrate at the peaks for too long. At each opportunity, learn from the experience and come back stronger. It is not the failure or success that will define you – it is how you react that matters most. It is true that you won’t win them all, but that should not stop you... --- ### A coach called Kevin - Published: 2019-10-17 - Modified: 2025-05-13 - URL: https://coaching-360.co.uk/a-coach-called-kevin/ - Categories: Kevin Follow Kevin on Social Media. Linkedin Facebook Instagram Youtube Tiktok (Yes, Really) You may have already read the 'About Kevin Riley' page on our website, however I would like to share with you the unofficial, behind the scenes version of who Kevin is and what makes him (in my opinion) an exceptional Business Growth Specialist. Having worked as Kevin’s Personal Assistant since May 2019 I have come to know and understand the many reasons that drive him to excel in this profession. I believe that the people we learn most from are those who have learnt from personal mistakes or experiences during their life. Those who can turn a negative into a positive and continually move forward without dwelling on the past. They are also the type of people who can really connect with others, uplift them, motivate them and leave them with a feeling of inspiration that they can carry into their own lives. All of this is true of Kevin and I want to share with you the reasons why... . A brief history of Mr R Kevin grew up in Zimbabwe with his parents and two siblings before moving to Saudi and then the UK. During his early teens his Dad became ill on a family holiday, he was diagnosed with terminal brain cancer and sadly passed away 12 months later, aged 51. It was an incredibly difficult time for his whole family and Kevin began to make decisions that would shape the rest of his life.... --- --- ## Articles ### 5 tips for businesses to maximise efficiency during crisis - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/5-tips-for-businesses-to-maximise-efficiency-during-crisis/ - Article Categories: Action Coach Whenever there’s a crisis, as humans, we tend to lose control just a little bit. But when it comes to business, leaders must work to minimise the disruption and maximise efficiency for the long-term benefit of staff, customers and suppliers. In light of the COVID-19 outbreak, it’s become clear business owners should have a plan to tackle issues impacting normal daily operations. Whilst a crisis plan is the most favourable option, not everyone will have one in place. That’s when attention falls onto business owners working within our communities to think about maximising efficiency when faced with staff downtime, working from home or supplier issues. Kevin Riley, a business growth specialist from ActionCOACH Warwick, knows all too well the challenges local businesses are facing currently. “It’s important for businesses to have a contingency plan in place to factor in what happens in a range of crises,” says Kevin. “Whilst it doesn’t contain every specific detail for a ‘worst-case scenario’, it can definitely help put a business owner’s mind at rest. Instead of starting to find solutions from scratch, a crisis plan can help you to move forward from a considered base point to begin dealing with the situation rationally. If you don’t have a plan in place or you’re wondering what processes to put in place to make business feel as normal as possible, I have a few tips. ” Here are Kevin’s top tips for maximising efficiency during periods of crisis: Keeping things going. The most advantageous way of... --- ### BFA Award Win - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/bfa-award-win-pr/ - Article Categories: Action Coach Local business coach brings national award back to Leamington Leamington-based business coach Kevin Riley has received a national award recognising the impact he’s had on the community during the pandemic. Thanks to his loyal clients and readers of Leamington Courier, he was crowned the recipient of the accolade on Monday night (30th November) after storming ahead with almost 700 votes - over 100 more than his fellow finalists. ActionCOACH Warwick’s Kevin coaches business across Warwick, Leamington Spa and Banbury, dedicating numerous hours a week to struggling business owners since March. The pandemic has placed unprecedented strain on businesses across our region, so Kevin and his team sprung to action gifting coaching sessions to over 750 companies. “We’ve all been through a lot this year and there’s still a long way to go. However, receiving this award is a great way to remember how far we have actually come and what’s been achieved. I’d like to thank readers for voting for me after reading the article on the newspaper’s website last week - I’m sure those extra votes clinched it! I’m extremely proud to be bringing the award home to Leamington and it will be taking pride of place once we get back into the office. ” The Community Hero award was part of the British Franchise Association HSBC Franchisee of the Year Awards evening, with this category celebrating the shining stars across the UK who have given back tremendously to their communities. The winner was chosen by the public, who... --- ### Business Holidays - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/business-holidays-pr/ - Article Categories: Action Coach Taking a summer holiday from business life With almost 1. 5million1 decision makers in SMEs not having any time off in the past 12 months, it’s evident that a proportion of business owners don’t feel comfortable stepping away from their business. What’s probably even more shocking, of those that do take holiday, they only take an average of 13 days annual leave – which is roughly half the normal statutory allowance available. Perhaps the main reason is not feeling confident that the business will continue to run whilst they’re not there, when, in reality, it’s unlikely things will fall apart in a matter of days. Kevin Riley, a business growth specialist from ActionCOACH Warwick, supports business owners to grow their businesses, subsequently allowing them to take time out. He knows all too well just how many individuals feel guilty about taking a holiday. “The mantra I live by is working ON, not IN the business,” said Kevin. “This essentially means that I develop business owners and their teams to grow at a sustainable rate, eventually allowing the decision-maker to take their deserved, guilt-free time off. It’s extremely common nowadays, due to the fast-paced nature of consumers, for business owners to feel tied in to daily operations, however there really is no benefit to not giving yourself a break. In fact, the business will usually be in a better position as a result of having some time away. ” Kevin lists the top benefits of taking time off as a business... --- ### Coventry Expansion - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/coventry-expansion/ - Article Categories: Action Coach Award-winning business coaching firm expands services to Coventry Just shy of two years since launching in Warwick, award-winning business coaching firm ActionCOACH is expanding its services to the business owners of Coventry. With the exit from lockdown restrictions on the horizon, business growth specialist Kevin Riley and his team are expecting the city’s business owners to take every opportunity for prosperity. Kevin is no stranger to business challenges. His previous travel business closed almost overnight after he uncovered a serious fraud, resulting in him having to make his team of loyal employees redundant with immediate effect. In the aftermath of such a traumatic event, Kevin was determined that other business owners should not have to go through anything similar. He launched ActionCOACH Warwick in May 2019 and, following the impressive growth of his client base, his team is in place to now reach out further afield. “We’re excited to bring our services to this hub of entrepreneurship,” said Kevin. “We’ve supported many neighbouring businesses through the difficulty of the pandemic. Some choose one-to-one coaching whilst others enjoy group coaching. 36 of our clients achieved their personal best trading periods since lockdown began and across all of our clients, 87 new employees have been recruited with further recruitment activities happening as I speak. It won’t be long until our virtual meet ups will return to face-to-face but, for now, our first free event for business owners across Coventry will be online. ” With the announcement of the expansion, the team are... --- ### Global Win - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/global-win/ - Article Categories: Action Coach Leamington business coach boosts local economy by £31million A local business coach has boosted the Warwickshire economy by a staggering £31million in the past 12 months. Kevin Riley of ActionCOACH has supported local business owners with their profitability, productivity and efficiency during the pandemic, giving many of those a lifeline when times were at their toughest. With sheer vigour, determination and passion, he’s given back in a way that hasn’t gone unnoticed. As revealed at the ActionCOACH global conference at the beginning of August, Kevin tops the ranking in how much he has contributed to the local economy. The eye-watering figure is the total turnover of Kevin’s clients from June 2020 to May 2021, demonstrating his impact on businesses and their bottom lines. “I’m astounded by that figure myself, to be honest,” said Kevin. “Whilst I would like to take credit, I think the applause needs to be directed towards my wonderful clients. Without them, I wouldn’t be able to come to work every day and love what I do, and without them we wouldn’t be seeing results such as this. They have all shown true tenacity to tackle the pandemic and come out even stronger. I couldn’t be any prouder. ” Alongside his wonderful financial impact, Kevin has also helped 44 of his clients achieve their personal best trading months during the pandemic. His support led to the addition of 156 jobs within the area during that same timeframe. Will and Grace Lyne of Christopher Peters Kitchens and Interiors,... --- ### Growth Coach - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/growth-coach-pr/ - Article Categories: Action Coach Leamington business coach wins three awards in as many months Just a few months after bringing home a national award that recognises the tremendous support he has offered his local business community throughout the pandemic, Kevin Riley has added two more accolades to his trophy shelf. The business coach from ActionCOACH Warwick was crowned Coach of the Year for the Central Midlands region at the business coaching firm’s UK awards. But the excitement for Kevin’s team didn’t stop there, as he was then announced as the overall UK Growth Coach award – out of over 200 coaches nationwide. Since the first lockdown, Kevin and his team have dedicated their time to business owners across Warwickshire and Oxfordshire to help negotiate the challenges thrown their way by the pandemic. With his business coaching sessions, including those he gifted to over 750 local companies, he has provided a lifeline to many businesses across the region. It is amazing to see the determination, passion and willpower shine through in the business owners that I coach,” said Kevin. “That’s what really makes it worth it. Receiving these awards is the icing on top of the cake. ” These two awards follow his win at the 2020 bfa HSBC Franchise Awards in November, where he was hailed as the Community Hero. Celebrating the shining stars across the UK who have given back tremendously to their communities, Kevin clinched the title with almost 700 votes, over 100 more than his fellow finalists. His impact has evidently... --- ### Hospitality and Care Staff - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/hospitality-and-care-staff-pr/ - Article Categories: Action Coach How can hospitality and care businesses attract talent and retain their staff? Expert business coach, Kevin Riley, at ActionCOACH Warwick has seen an increase of business owners in both the care and hospitality sectors looking for advice on how they can attract and retain great staff. Kevin wants to express the importance of getting the right people into a team and ensuring they want to stay there. “First and foremost, business owners mustn’t rely on a recruitment agency and leave it there. It’s vital for business owners to understand that the responsibility for recruitment is in their hands and runs much deeper. Successful recruiting hinges on the existing culture of a business, a recruitment process that explores attitudes as well as skills, and having ongoing professional development opportunities for staff,” said Kevin. “Employee retention is a critical part of both the care and hospitality industries. Yet sadly, most business operators feel powerless in stopping the high staff turnover rate in the industry. I want to share how these businesses can stabilise employment, improve retention, and increase customer satisfaction and profitability. ” The points below provide an understanding of the industry and the steps taken to resolve these critical issues: Focus on training: It’s not enough to train new employees by having them shadow staff for two days. Training needs to be done on a one-to-one continual basis. This approach results in consistent performance of employees allowing them to work more efficiently. Cross-training is equally important for your operations, not only... --- ### Leadership for Innovation - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/leadership-for-innovation/ - Article Categories: Action Coach 5 ways leaders can inspire innovation Companies all over the world are constantly innovating – or so we think. A study of 1,000 workplaces, conducted by RADA in Business1, finds 81% of workplaces have failed to create a culture that encourages new ideas and experimentation, according to their staff. It’s important to promote a culture where your team are comfortable to take risks. With innovation being such a buzzword in this fast-paced world, it’s become a crucial part to any business – big or small. Kevin Riley, a business growth specialist from ActionCOACH Warwick, knows all too well the challenge businesses are facing. “Businesses have to evolve and innovate every single day,” says Kevin. “If they don’t, they’ll see everyone else around them is moving forwards. If you don’t keep up, not only will your business stand still, it will actually retreat from the competition. One way to innovate in your business is to think of it as a living, breathing entity – as a leader you want to encourage the introduction of new methods, ideas or products to give it life. ” Here are Kevin’s top tips on how leaders can inspire their teams to become more innovative: Teach someone something. There’s nothing better than relaying your expertise onto someone else, enabling them to grow. As a business owner or team leader, you should be present and nothing sends that signal stronger than taking your time to teach someone something. Be enthusiastic. Enthusiasm is infectious and promotes creativity. If... --- ### Leadership Week - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/leadership-week/ - Article Categories: Action Coach International Leadership Week is championed by local business growth specialist A helping hand for the business leaders of tomorrow 18th-21st November 2019 was the inaugural International Leadership Week. Its mission is to inspire great leadership everywhere. Each year the event will focus on one particular theme of leadership and this year the focus is ‘values’. What do we mean by ‘values’ and does the definition differ depending on our age or socio-demographic factors? Kevin Riley is a business growth specialist working with businesses in Warwick and the surrounding areas. He’s hoping to partner with local schools to ignite the passions of tomorrow’s business leaders and find out what values are important to them as future employees and business owners. Here’s Kevin’s 5 top tips for the leaders of today and tomorrow... TALK ABOUT THE FUTURE – Leaders think about the future and help others see the future. As Mark Collar says, “Leaders teach people to dream, not just execute. ” TEACH SOMEONE SOMETHING – Leaders are involved in their organisation and committed to growing organisational capability. Nothing sends that signal stronger than taking a moment to teach someone something. ACTIVELY LISTEN – Many of us talk about being good listeners, but few of us are really good at it. The next time you are asked to listen to someone, use clarifying and confirming skills, but don’t offer a point of view until the presenter says, “What do you think? ” BE ENTHUSIASTIC – Leaders have enthusiasm and energy. They transfer... --- ### Read a Book Day - Published: 2023-11-13 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/read-a-book-day-pr/ - Article Categories: Action Coach The benefits of reading for business decision-makers Every year, Read a Book Day is designed to encourage people to put their heads down and get stuck into their favourite books. Whilst you might imagine that it is just for schoolchildren as they begin their latest year in education, the benefits of reading for decision-makers in the business world has an overwhelming impact too. In fact, results from a survey reveals that just six minutes of reading can reduce a person’s stress levels by 68%1. It’s said that to become an expert in a particular field, you need to read 50 books a year on that topic for 5 years – roughly translating to one a week. Kevin Riley, a business growth specialist from ActionCOACH Warwick, supports many clients in the region and, being an avid reader himself, he knows just how much it can benefit a business owner and impact the success of their business. “Regardless of whether it’s for professional development or recreational purposes, reading has many benefits,” Kevin explained. “Many business owners might think they’re too busy to factor time into their diaries for such activities, but by committing to just an hour a day – half an hour in the morning and another in the evening – the results within your business will be huge. It all comes down to how reading affects our bodies and how we, as humans, operate. ” Here are Kevin’s top five benefits of reading: Promotes mental health. By simply opening a... --- ### Business Freedom - Published: 2022-06-22 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/articles/business-freedom-pr/ - Article Categories: Action Coach Local business owners and leaders share how to OWN your business The dream of building a business that gives you flexibility, fulfilment and financial freedom is a common one. This is certainly true in Warwickshire, where 5,117 new companies were launched in 2021 alone*. This entrepreneurial spirit should be celebrated; however, in many cases, the business owners who seek financial and personal freedom through their businesses can end up becoming trapped in them. With the ongoing pressures that have been put on every industry from the fallout of the pandemic, Brexit and the cost-of-living crisis, many business owners will be feeling isolated and unsure about what steps to take going forward. Here, three local business leaders share their advice on how to own your business before it owns you - in even the most difficult periods. Mick Copas, Director of Active Mobility in Stratford Upon Avon, which supplies products and expert advice to support accessibility for disabled and elderly customers, started his business to gain control over his own destiny. “I was made redundant twice in my corporate career, and I vowed that I would never have to go through that insecurity again. Owning a business is not easy; however, it is manageable if you continue to have a growth mindset. It’s easy to get complacent the longer you operate your business, and you need to work smarter and not harder to get the outcomes you deserve. Think about what systems and structures you can put in place to make... --- --- ## Case Studies ### The HR Consultants > Being a HR expert was second nature to Charlotte Pitts, founder of The HR Consultants, a Stratford-upon-Avon based HR consultancy business – but, like so many business owners, Charlotte knew that she needed to develop her business skills and acumen to ensure the business could grow. - Published: 2024-07-17 - Modified: 2024-07-17 - URL: https://coaching-360.co.uk/case-study/the-hr-consultants/ "People are probably fed up with the number of times I’ve recommended Kevin and the team to them! It is a sizeable investment, but it is 100% worth it." Flipping the script: from expert to entrepreneur Being a HR expert was second nature to Charlotte Pitts, founder of The HR Consultants, a Stratford-upon-Avon based HR consultancy business – but, like so many business owners, Charlotte knew that she needed to develop her business skills and acumen to ensure the business could grow. When she met the team at ActionCOACH Warwick - just as she was starting out - business coach Kevin Riley stood out right away. Waiting for the right moment, Charlotte reached out to the team after establishing her business in the area – just as she was on the cusp of taking on her first member of staff. Right place, right time Charlotte used her experience and expertise of the industry to launch her own HR consultancy in 2019, providing outsourced HR support to small businesses who needed that extra HR helping hand. “When I started in 2019, it was just me and I only really worked with local companies, but I knew with the right tools I could grow the business. “I knew Lizzie, one of the team at ActionCOACH Warwick, quite well and she encouraged me to come to a workshop just after I’d launched the business, which is where I met Kevin for the first time. ” Charlotte was impressed with Kevin’s knowledge and knew straight away he would add value to her business through coaching. For Charlotte, waiting for the right moment was key. “I wanted to establish myself first – build relationships... --- ### Twentytwo Digital - Published: 2023-11-03 - Modified: 2023-11-03 - URL: https://coaching-360.co.uk/case-study/twentytwo-digital/ - Case Study Categories: Action Coach Jason and Lee during a coaching session with Kevin Lee Corden and Jason Nye joined forces in 2015 to form Twentytwo Digital, a creative design and web studio in Coventry. The two men were like many people who find themselves as business owners – talented and experienced in delivering their specialism of graphic design but with little expertise in how to operate and grow a business. Background “We were actively looking for a business coach to guide us in growing the business. We’d spoken to a couple, but the connection hadn’t felt right for us to commit. Coaching isn’t the cheapest thing in the world and we had already agreed we both had to feel comfortable with the right coach before we would invest. We knew we would need to be very honest with our coach and ourselves during the coaching process, so we held out for the connection we were looking for,” explained Lee. “We met Kevin Riley at a BNI networking event where we initially talked about helping him with social media for his business, ActionCOACH Warwick. Our personalities clicked, so we decided to speak to him about coaching us. During our initial meeting, Kevin drew on his personal experience in business – the good, bad and the ugly – and it was clear he brought more to the table than any coach we’d met before. To be genuine enough to own up to his business mistakes in the past, he didn’t make us feel inferior. What he... --- ### The Pack Smart Group - Published: 2023-11-03 - Modified: 2023-11-03 - URL: https://coaching-360.co.uk/case-study/the-pack-smart-group/ - Case Study Categories: Action Coach Achieving success in the order fulfilment, packaging and distribution industry during and after the COVID-19 lockdown. Pack Smart business owners Seánna Holland and Nick Walker Seánna Holland and Nick Walker are founders and directors of The Pack Smart Group. Having come together many years ago in their former jobs, a mutual respect and admiration developed, ultimately leading them to launching and running their distribution and logistics company, The Pack Smart Group, based in Coventry and Kenilworth. Although there’s no doubt the two work well together, they felt they could benefit from a third party who could act as a sounding board and potentially propel their business forwards. The pair had enjoyed steady success in the past decade, the pandemic sparked hurried growth giving rise to intense pressure to keep up with demand. Nonetheless, The Pack Smart Group were keen to capitalise on this surge in uptake of their services. “We weren’t looking for a business coach, we were so unbelievably busy when lockdown hit as the demand for e-commerce delivery went into complete overdrive. We were obviously grateful that our business hadn’t closed like so many were forced to, but with our required output skyrocketing, we started to feel overwhelmed,” explained Seánna. “When Kevin Riley from ActionCOACH Warwick approached us, we were hesitant to even entertain the idea of a business coach. We were concerned about the time we would have to invest in the sessions and the subsequent actions or homework we might be given to complete. “However, we agreed to a joint session and whilst we went into it open, we did both think... --- ### Magnetar IT - Published: 2023-11-03 - Modified: 2023-11-03 - URL: https://coaching-360.co.uk/case-study/magnetar-it/ - Case Study Categories: Action Coach Background Today, the IT business solutions company has a global presence and last year alone increased its profit by 100% whilst being recognised as the Professional Services Firm of the Year during the CoventryLive Business Awards. So, what helped Magnetar elevate its business to new heights? “When we first launched Magnetar IT there were so many moving wheels to manage! Aside from registering the business domain and laying other foundations needed to launch a business, we needed to grow our client base as soon as we could. We went out and spoke to our closest network of people to see if there was anyone interested in our services but, like with any new company, the greatest development managers we had were our family and loved ones – like my mum, who got us our first client. At this point we were willing to do anything to get client work, so we started taking on simple IT projects like developing websites without setting our sites on the work we truly wanted to be doing. “Slowly but surely, our client base grew as our reputation as an IT business solutions company improved. Whilst our business was slowly evolving, we still felt stuck – we were going to every networking event in our area without reaping many rewards. It was at this point, with impeccable timing, our local Action Coach, Kevin Riley, reached out to me on LinkedIn. I’ve always been a big believer in the transformative effects of coaching, and I knew... --- ### Shebang Design & Marketing - Published: 2023-11-01 - Modified: 2023-11-03 - URL: https://coaching-360.co.uk/case-study/shebang-design-marketing/ - Case Study Categories: Action Coach In 2010, Shebang Design & Marketing was born out of Emma Anderson’s desire to support clients with innovative full-service design and marketing. Emma was like many who begin their own business – armed with a plethora of knowledge and previous experience in their sector, but with little expertise in how to manage and grow a business. Background “Before starting Shebang, I was the Marketing Manager for an international property development company. I had been with the same boss, although not the same company, for 19 years and during that time I had worked with a variety of clients. Unfortunately, in 2010 I was made redundant and all I had was an old company laptop. Although my previous employers helped to get me on my way by providing me with a couple of small projects to work on, I felt lost. I knew I wanted to support clients with their marketing needs, but I didn’t know where to start. “During my first few years of establishing Shebang, I visited my accountant for a strategy meeting. It was expensive, but the advice I received during that session was invaluable – and that’s when I realised I needed someone to support me every step of the way. I had recently been to a business expo and had collected a whole range of business cards, one being from ActionCOACH. So, I made the call and soon after Kevin and Kath visited me to discuss my future. I was looking for an encouraging coach who... --- ### Paint n Powder Services - Published: 2023-11-01 - Modified: 2023-11-03 - URL: https://coaching-360.co.uk/case-study/paint-n-powder-services/ - Case Study Categories: Action Coach For over 25 years Paint n Powder Services have been providing high-quality powder coating finishes to thousands of products from their base in Daventry. Never before in all their years of operating has this family run business faced the uncertainty and complexities created by the COVID-19 lockdown. However, what they have achieved during the past 11 weeks has demonstrated outstanding commitment to ensuring the current and future success of their business. Business owner Glenn Morris closed the doors of his factory on 26th March and together with family turned his focus to working on the business during lockdown. With Business Growth Specialist Kevin Rileys guidance, they dedicated their time to researching potential new clients and revisiting previous clients resulting in a list of over 1,500 leads to follow up on. They rewrote their sales process, created a Facebook marketing strategy, updated their website, produced a new company logo and ensured that the factory was cleaned down and ready for use when the time was right. Equipped with their ‘new look’, strategies and opportunities, the team set about contacting 200 leads per week using their new sales process. The result? As lockdown restrictions were eased and their customers got back to work, Paint n Powder we able to open their doors once more on 20th April, they emerged stronger, equipped and ready to welcome the new business they had generated during the lockdown period. In fact, they have since had one of their busiest weeks of the year – a fantastic... --- ### Carty Services - Published: 2023-11-01 - Modified: 2023-11-03 - URL: https://coaching-360.co.uk/case-study/carty-services/ - Case Study Categories: Action Coach Cultivating a profitable business with ActionCOACH Carty Services, a gardening contractor based in Warwickshire, was founded in 2005 by Martin Carty with a belief that indoor and outdoor areas should be nurtured and maintained, with a personal touch. Martin was like many new entrepreneurs – passionate and knowledgeable, but with little expertise in the logistics of running a business. After being with ActionCOACH for just one year, Carty Services is now renowned for its great customer service and attention to detail, experiencing 67% profit growth since their coaching began. “Before I met business coach Kath Cleary my profit margin was virtually non-existent. Now, less than one year on, our turnover has increased by 15% and growing! Kath has not only improved the financial landscape of my business but also my mindset – she has taught me how to make use of my team and their unique skills, even ones they weren’t necessarily employed for such as accountancy, to shape a motivated, efficient team. ” Sowing the seeds Martin launched the business part-time from home with a £200 initial investment. Carty Services has since flourished into a full-time business with 14 dedicated team members. Originally attending ActionCOACH’s ProfitCLUB for six months, Martin got a taste of the winning strategies ActionCOACH helps budding entrepreneurs to develop. Designed to offer business owners a structured environment to brainstorm, ask for and receive advice from a certified Action Coach and share strategies for the best business acumen, ProfitCLUB provides its members with a mutually supportive... --- ### Rev PR - Published: 2023-10-17 - Modified: 2023-11-15 - URL: https://coaching-360.co.uk/case-study/rev-pr/ - Case Study Categories: Action Coach In 2015, Rev PR was born as the brainchild of Lucy Archer and Sally Anne Butters. As a PR agency specialising in franchising and sitting a stone’s throw away from the Oxfordshire countryside, the pair had truly found their niche. Background After a positive launch and initial success, the two directors found that they themselves had become an obstacle to future growth. Both felt that in order to welcome the next stage of the business, they would need to split their roles. But despite the vision, the duo didn’t know how to make this a reality. “We initially started working with Kevin for the launch of ActionCOACH Warwick in June 2019, supporting him with PR activity,” said Lucy. “After many months of showcasing his business, along with the fantastic results his clients were experiencing, he offered us a free consultation. As a stroke of luck, it was around the time Sally and I were deliberating on how to split our roles, so it was great to receive his input on how exactly we could do that. “A new structure was vital to help us take the company to the next level; however, we were also up against a deadline and secondary driving factor – I was expecting my son just three months later! We needed to be sure I could take time away, without the business being affected. We brought as much information as we could to our initial chat, and the takeaway was huge – Kevin validated every single... --- ---